Cargo insurance — key questions answered
Single card: object, risks (ICC), CMR difference, territory, broker value, and pricing.
What is insured
The object is the cargo (goods) in transit. The policy is tailored to shipment frequency, cargo type and documents.
Who it’s for
- Cargo owners and trading companies (protects the value of goods)
- Importers/exporters working under contracts and Incoterms
- Manufacturers with regular shipments
- Logistics providers/forwarders when required by contract
Policy formats
Key point: cargo insurance protects the value of goods. It does not replace carrier’s liability.
What risks are covered
In practice, terms are described via ICC (Institute Cargo Clauses). We translate insurance wording into plain language.
Core options
- ICC A (All Risks): covers everything not excluded (accident, theft/robbery, wet damage, dropping, handling damage — subject to exclusions).
- ICC B/C (Named Perils): covers only listed events (fire, crash, collision etc.) — cheaper but narrower.
- Kazakhstan market pain point: fraud theft (fake carrier) is not always included by default; it must be negotiated and written in.
Common questions
The most common claim issue is not ‘bad insurer’ but breached conditions: packing, securing, route, parking. A broker prevents surprises.
CMR liability vs cargo insurance
This is the key difference. If you own the goods, you usually need cargo insurance.
In practice, full protection often uses both: CMR (carrier) + cargo insurance (goods).
Territory and routes
- Domestic transportation within Kazakhstan
- International routes: CIS, Europe, China, Türkiye
- Does it work on unguarded parking? We choose realistic insurer requirements
- We document route, transshipment and storage points — affects claims
Why Dionis as a broker
Clients see a policy and a price. We control clauses, exclusions and whether the contract truly fits your route and operations.
- We compare 5–10 Kazakhstan insurers’ quotations and choose a rational rate for your risk profile.
- We audit clauses: night driving bans, parking rules, convoy requirements, country/transshipment limits.
- We support claims: surveyor/adjuster, evidence, acts and correct reporting to secure payment.
- We manage the process to outcome — so you don’t fight bureaucracy alone.
What affects the price
- Cargo value and type
- Route length and complexity
- ICC (A/B/C) choice and endorsements
- Deductible presence and size
- Packing, loading method, temperature regime, transshipments
